I switched from Comcast to Dish because I was offered a $100 Amazon gift card.
It has been 4 months, 5 phone calls to customer service, 10 "chats", escalated to the customer service manager on call and have still not received the gift card.
I was also told to call the gift card center which I did twice and they told me Dish has not given them any information about my account.
The worst for me was the manager I spoke with actually told me I would receive it in 3-5 days and still no gift card. It was like he purposely lied to placate me so I would go away.
I find this extremely unprofessional and now at the point of false advertising.
I have reported them to the BBB and will cancel my service and never sign up with this company again.
And I am telling all my family, friends, co-workers, facebook friends, and twitter what is happening.
Maybe I can save someone else from wasting their time like I have trying to resolve this.
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