Usacomplaints.com » Shops, Products, Services » Complaint / Review: Chitika.com - Chitika Inc Chitika Doesn t Pay Out, Falsely accused, No Support, No Recourse. #963830

Complaint / Review
Chitika.com
Chitika Inc Chitika Doesn't Pay Out, Falsely accused, No Support, No Recourse

I have been running ads for Chitika since 2009 (When Yahoo Closed their Publisher Services) with marginal success at best.

Yesterday, I received a letter that my account had been suspended. I thought for sure it was a spam email trying to phish for my username and password, but after evaluating the link structure in the email, I quickly realized that this was a real email from Chitika.

I immediately called customer service and was directed to a voice mail. Tried again a bit later, and it went to the same ladies voice mail, so I figured I would send them a quick email through their website.

The next day, I got basically a blurb saying that I was producing Fraudulent Clicks to increase revenue which was a complete fabrication. I have never clicked on any of the Ad's on my sites. Further, they stated that they could not reactivate my account and any money generated would be refunded to the advertisers.

Also, they showed no proof or no further explaination.

Seems to me they have a problem with their "system" I cannot control who clicks ads, so if some "yahoo" decided to click haphazardly, I get banned and lose any money I earned by showing their ads on my website. (It is a candy wrapper forum with over 10,000 page views per day.)

Anyway, it is not a huge lose to me, but it could be devastating for someone who relies only on making money on their website.

So Publishers beware.


Offender: Chitika.com

Country: USA   State: Massachusetts   City: Westborough
Address: 1800 West Park Drive
Phone: 8664417203
Site:

Category: Shops, Products, Services

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