We signed on with Debt Shield to negotiate our credit card debt and handle all creditor calls. We paid $698 a month. We came to find out that Debt Shield did not contact our creditors nor did they negotiate the debt. We cancelled the program. With $3490 of money in their hands, our refund was $1144. The got $2300 plus to do nothing. No negotiations. No handling of calls to the creditor.
We had a great credit rating going into this, but due to a loss of income we knew we would be getting behind and wanted to pre-empt the problem. Our payments went to Debt SHield and held. BEWARE! They do not negotiate or contact the creditors until it is TOOOO late.
To top it off, in order to receive any refund, we must sign a release that waives all rights and responsibilities and gives us no recourse later. We are in a lose lose situation.
Beware!
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