I placed an order in July. It stated that the orders usually ship within 48 hours and would receive email when order shipped. Well that is a LIE.
I placed the order on a Monday. I called that Friday as no notification had been received about shipment. I was told they were running behind but definately had the product. They could not tell me when the order would be shipped only to wait.
I have tried to call back three times since then during their pacific hours, plays music for 10 minutes then tells you... Reached during non-business hours or no one is available and to leave a message. Well I've left messages and no one returns phone calls or emails.
This company must be in financial trouble or they just don't know how to handle customer service for online customers.
If you want something I suggest you get it from the store and not online. Online will leave you frustrated and a headache.
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