I decided to install Dish-Network satellite TV service motivated by $200 service bonus granted. After I fill the on line request I received a written confirmation that four consecutive months of TV programming will be credited towards that $200 bonus. Hard to resist - I have paid initial $49.99 fee by entering my debit card number and shortly after the equipment arrived. Next was the bill for the equipment which suppose to be free once 2 years of service was opted. I clarify this one issue.
Next month a service fee was withdrawn from my account, but I do not select automatical withdraw. After I call the money was returned, but the bonus appears to be invalid. Next month the withdraw repeated without my authorisation. I was contacted Dish Network service manager and provided him a copy of the statement showing the bonus I received. Mr. David Patton responded that I don't have such bonus. That was enough.
I call and order to stop the service because mutual agreement is broken by Dish Network Company by misrepresentation of service. This what should be free for four month was not. More, they refuse to take the installed equipment back out of the roof (the antenna) and receivers. Also they notified a collection agency CBE Group. Many annoying calls I have received from this guys demanding cancellation fee from me. Please look closer of fraudulent practice by Echo-Star so call Dish Network company.
I'm able to provide a written confirmation of bonus I have received with my name on it printed clearly. There is no mistake from my side, but I can not tolerate fraudulent practice. Delicately speaking - taking the money from someone's account it is a theft. Probably I'm not the one only who trust Dish-Network.
Regards
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