My father recently passed away, so we presented a certified copy of his death certificate to close his account. Easy, right? No! They said the account was closed, therefore no money in or out, well let me tell you it did not work that way.
They have continued to allow money to be withdrawn from a "closed account" therefore creating overdraft charges that they say we have to pay on a "closed account".
As if my father's death wasn't hard enough to cope with. Sorry, just had to get that off my chest. It's been rough, my little family has been through enough. There is a lot more to this story, but this is not the place for it. I can honestly say this bank has really made things tough. I don't even no where to begin. Take care.
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