Complaint / Review
Macys
Unauthorized Gift Card Purchases Only Partially Refunded

During this date 30/01 someone made a purchase of $ 250 dollars in gift cards without my authorization. Also in February 28 also this problem happen again they made another purchase of $150 dollars. I reported it to macys company. In April 3 they send me just $150 back. But I still missing the $250. And the problem is the I don't understand why this people are buying without my authorization because even that I had my card they can use by the time that they made this transcriptions. Also a made a report to the police office because I didn't receive any notification from macys fraud department until June 15. Sincerely [removed]