Never go to this company!
ALL their advertising is a lie. They response your order is so fast and call you many many times just get the deal, after you paid deposit, they can't be reached at all. Only record from representative, then you have to wait more half hour to get chance to Customer service. The scheduled pick up date is 19-20 JULY, as said driver will call me 24 hours in advance, I kept calling and calling they gave many excuse to not pick up, finally, My car was picked up by 27 July.
Ad make beautiful story, said DOOR-to-DOOR delivery and pick up. Actually, I have to drive my car to the big street to send it to driver.
Then they said you can track down car from system, actually, they can't, and only thing they gave me is drivers' cellular phone number. The voice mailbox is always full. The driver's name is Albert E. Carlson tell# is 626-230-8701. You can try that number; you will find what I am telling you.
They said within 6-8 days the car will be delivered. Now it is 9th days we don't know where is the car. The representative (Fredda) attitude is very very bad, she said, if you keep calling you would stuck there. This is the company.
The price, they said for July all customers will get 10% discount, the original price Jason gave me is $890.00, and then another person from same company (Jay) gave me %850.00. I asked Jason why? He said he works for Jay; he can give me same price. So Jason asked me pay $850.00. Since I didn't check their web site when I paid money, I don't know 10% discount. After I know it Jason said the original price is $900.00, he gave me discount already. Simple math. They should charge me $810.00 not $850.00.
I will send dispute to my Citi Credit card for processing the dispute.
All in All, this company must get out off the market. It is the worst company I never seen ever.
Finally, the pick up date is delayed one week, the delivery date is delayed more 10 days. The driver asked Cash only not the contract said both Cash or Cashier's check are accepted. The driver asked extra $75.00 Charge as well. Or he scared us and said if you didn't pay extra $ 75.00 Your car will be towed to LA, storage. Every day will cost you hundres $, and re-delivery fee will be $1.00 per mile etc. Then My friend Yihong Yu paid cash to the driver. The Driver's name is Albert E. Carson, his company name is Haulaway Trucking Address is DBA Haulaway Trucking 3713 Rockwell Ave. EL Monte, CA 91731.
CCAT is not a company, it is briefcase brokerage. It must be discharged from the market.
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