Usacomplaints.com » Shops, Products, Services » Complaint / Review: Quicke-mart - Ebay Seller - quicke-mart Lies, deception and still no item.internet. #903712

Complaint / Review
Quicke-mart
Ebay Seller - quicke-mart Lies, deception and still no item.internet

A friend of mine found a low energy LED clip on aquarium / fish tank light on Ebay and bought one for himself on a Monday evening (May 29). The next morning I went ahead and bought 2 of them from the same seller (quicke-mart).

In the ad it stated that Item location: USA, United States. I then got notification that the item shipped (supposedly) on May 31. But the seller did not send me any tracking information. I tried contacting the seller that same day. And then again on June 7.

Here was my message to the seller.

Dear quicke-mart,
This is my second attempt to receive shipping information on the item I have purchased from you. Please contact me ASAP!
- kenhfhq

I finally got a response after that which is as follows.

Dear kenhfhq,
My apologies for not getting back sooner. USPS tracking number is RA428414873CN. I expect it to arrive sometime early next week.
- quicke-mart

In the meantime my friend has received his light. So I go to the USPS website this is what I see.

Processed Through Sort Facility June 08, 9:28 am BEIJING, CHINA PEOPLES REP Registered Mail
Acceptance June 07, 2:17 am CHINA PEOPLES REP

So I was confused and a little annoyed. The item supposedly shipped on the May 31 from the USA but the first report from the USPS is that the item was received on June 7 (8 days later) in China.

I sent a follow up to the seller.

Dear quicke-mart,

PLEASE EXPLAIN TO ME HOW MY ORDER SUPPOSEDLY SHIPPED ON MAY 31 BUT THAT IT JUST WAS REPORTED THAT THE "item has been processed through a sort facility in BEIJING, CHINA PEOPLES REP at 9:28 am on June 08."

You have avoided contact til now. How did it ship a week / 8 days ago if it just shipped yesterday? You also lied about where the product was shipping from. Terrible business practice. If i knew it was shipping from out of the country i would have never ordered it. I will be contacting both ebay and paypal.

- kenhfhq

I have still yet to receive any response. I have resent that message multiple times now. Still no response.

So here I am out money. Nothing but aggravation to show for it. And a seller who refuses to respond.


Offender: Quicke-mart

Country: USA
Site:

Category: Shops, Products, Services

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