My parents' cheque was cashed months ago but no product was sent. My father called 5 weeks after the cheque was cashed but was told to wait, that it takes approx. 4-6 weeks after the cheque is cashed.
Once 8 weeks elapsed, I started e-mailing them at: [email protected] but have yet to receive a response though they ask that you please allow 1 Business day for a response. After seeing all these complaints, I can see why there has been no response. John Dragan (JD) should be financially destroyed for taking advantage of seniors.
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