For over ten years I’ve had my energy with Scottish Energy. I spend every statement after I have it – may have had a couple of somewhat overdue payments through the years but as well as that haven't experienced debts. After I got home from function oneday there have been three covers in from Scottish Energy. One included a statement for almost two-thousand lbs! And also the ‘breakdown’ of costs was such a long time that it had been divided between your additional two covers! I couldn’t create mind or butt of it, but it appeared as if it was studying my costs returning for a long time. I published an extended criticism notice for their client services division, detailing that I didn’t determine what the statement intended and just why it had been therefore large – and fundamentally there is no means I really could spend it (I’m on a significant reduced income and don’t genuinely have much in the manner of savings). After I got their response it had been gobbledygook.
As near when I could make out, sooner or later the meter continues to be read incorrectly, or documented incorrectly, or anything, but regardless of the reason-they were determined that I owed that quantity. Like a ‘gesture of goodwill’ however, they decreased the total amount owed by 25%, and decided for an inexpensive regular cost arrange for the remaining.
I’m actually unhappy with this specific when I however don’t truly realize why I owe so much, and it appears I'm simply likely to consider their term for this
I'd like the organization to make contact with me and also to examine these costs. Then I'd like them to describe plainly in my experience the way the costs have developed.
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