Having exact same problem, except my Samsung dryer is barely a year old. Had to wait four days for a Sears service technician to come, and then he told me a new belt had to be ordered which will take at least a week to arrive. Her said he has asked Sears to give him 2-3 belts to have on his truck ...
I have grandfathered whole house MA and scheduled several products for MA checks on May 30th. In the mean time my refrigerator went out so called back and they tell me I already have service scheduled that I can't get this serviced item until then. Monday and yesterday some lady called and said ...
My name is Terri [removed], I purchased a Lawntractor from the Sears store in Bowling Green Ky July. I am very very very disappointed in Sears. I have had the tractor worked on three times this summer. First time was when the rear-end of the tractor came apart from the frame of the tractor. Second ...
We bought are lawn mower from sears and have had it serviced from the service center. They did the work requiered in a very timly matter. They return my mower when it was promised. ...
After calling Sears and getting a repair date (9/1) and time 10 days ago to fix my still under warranty riding lawn mower... Today the tech calls, I answered it after the 3rd ring but he had already hung up! I call him back asap and still no answer, voice mail, I tell him I'm home, I'm Home. As I'm ...
In November after doing what I thought was good research, I purchased a Kenmore Elite Oasis HE washing machine and Kenmore 800 dryer. Unfortunately, the washing machine has required at least 5 service calls to date; the dryer has required two. (My previous Sears washer/dryer went almost 20 years ...