I've been a member of Match.com on and off for 5 or 6 years. I have had problems even when I asked not to be automaticly renewed they did so, but called and always got the problem resolve or agreed apond one way or another... Previously I subcribed for the 6 months and if You didnt meet someone in 6 months You got 6 months free, well come to find out that I didnt meet match.com requirements because one month I didnt send enough emails, so I renewed for another 6 months keep track of my requirements for my 6 months incase I didnt meet someone, which I didnt, but met all requirements according to what they had listed under the requirement section they provided...
One month after my 6 months free should have started I get my credit card bill seeing I was charged for another 6 months, call customer service told them the issue customer service said we see You met all requirements and we will refund your money, so I called the next day to find out if my account was credited because they wouldnt send me an email stating whether it was or not, they did refund my account, but canceled my membership saying that I didnt inform them 7 days prior to the end of my 6 months that I hadnt met anyone and continued to say I was sent email asking just that (if I had met someone), therefore I wasnt entitled to my 6 months free, there was nothing said in the criteria for the 6 month guarantee that I had to notify them especially where You keep track of all the criteria needed to get your 6 months free, they never sent the email asking me if I had met someone... PLEASE BEWARE MATCH.com looks for every way not to HOLD their Side of THIS AGREEMENT!!! THEY ARE A RIP-OFF... Dont not use them!!! I wont use them ever again!!!
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