Complaint / review text:
This past Saturday, May 12th we bought a refrigerator from Lowe's in Bradenton, Florida. It was delivered on Sunday. The delivery men would not move the old refrigerator because it contained lunch meat and tea. While my father cleaned it out, they stated they were going to the truck. When they returned they removed refrigerator and set up the new one. Upon them leaving we went to get the Ipad from the living room table to take to store to develop pictures. It was missing along with the charger that never leaves its spot.
After tearing up the house searching we concluded that they stole the Ipad. We contacted Lowe's and the "manager" stated he would search the drivers when they returned. He also stated they had been employed with Lowe's for awhile and never had any issues. We contacted the police. Lowe's manager was contacted again that evening and he stated that he did not question them, but "looked around the truck". We spoke to another manager in the store on Monday, who stated that it was not their problem. He said that since we did not "see" them take it, there was nothing further that could be done.
The ipad is now "pinging" from a location in another part of town and we are currently providing that information to the police. This is scary, that Lowe's continues to send this employee out to other customer's homes. I do not want this individual near my home or family.