Worst customer support actually.
* dont ever purchase out of this organization *
* Caution, toughest encounter ever *
Put the purchase online, using their "50% off spectacles" believed it had been a good deal but wound up being among the worst ideas actually.
To put the purchase, you've the choice to include your prescription choices before checkout, send it in, or deliver it via email. I find the mail since physicians don't possess the greatest hand-writing of the planet and so I e-mail them my prescription. No verification for that prescription was obtained but i managed to move on. 14 days later but still dont have any information and so I chose to contact (didn't contact before thinking they've lots of purchases to satisfy). Therefore a men who had been not thinking about operating at-all responded the telephone and stated that these were attempting to "contact me" for that prescription via mail... That was not the case. Anyways i delivered the prescription once more and he remained about the telephone while i delivered it and also the man established he obtained it also it was opting for manufacturing. I was still a client. Per week later i named and examined when the purchase was in manufacturing.
The woman who responded in my opinion her title was Ana, stated she truly apologized they curently have the prescription which for whatever reason it had been not sent to manufacturing bla bla bla... Therefore she gave me the next choices (proceed purchase, shop credit, complete refund). I want my spectacles and so I offered them yet another opportunity which was two days before. She promissed me the order is likely to be in manufacturing which it'll all be okay easily proceed using the purchase. I mentioned I'd call-back to ensure.
Therefore, at this time I'm the unhappiest client of all of the globe and that I arrived at this website to talk about my ideas. I'd never purchase out of this organization again in my own life. Another broker answered the telephone. He explained it appears like they didn't got the prescription (yes right) and they were waiting on me... And so I told him all of the tale above and he explained that's right which yes he discovered it. I expected for complete reimbursement and he explained they'll deliver me a contact. No verification was handed in my experience, no suppervisor was accessible..."assembly in another building in another location". And so I dont actually understand basically will receive a return. The great thing however is i bought with paypal so easily don't obtain a reimbursement by tomorrow I'll document a criticism.
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