Until now, I have never sued anyone before in my life and I avoided it like the plague. Soft Touch Moving and Storage was my first. When ownership and management refused to respond to my calls after a disastrous experience, I decided to hire an attorney to sort out the problem. After non response from the company, I decided that the only way to get a response was to sue. I sued and I won, INCLUDING legal fees and costs. Do not let this company bully you. Hire an attorney and go after this company if they have wronged you. They are disgraceful in their plight to take advantage of students in the Bloomington area with no assumption of responsibility. Below is the demand letter outlining in detail the events that described the complete and utter non professionalism exhibited by the company and its employees, which eventually turned into a law suit against Soft Touch Moving and Storage.
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