DO NOT hire these movers under ANY circumstances. They're totally shady and unprofessional. They advertise themsleves as Sirius Moving or Sirius Movers on Craiglist and also run ads on newyork. Backpage.com, www.spreadmyad.com, hotads.Us, www.newyork. Reachoo.com and other sites. About the moving staff: 1st of all, they were short on equipment and supplies. Only two carts. Two pieces of soft padding. No boxes. One roll of plastic wrap. That's all they had arrived with. I had to provide them with stotch tape because they didn't bring any of their own. 2nd of all, they were totally careless when moving the stuff. They didn't know how to disassemple simple furniture (remove the legs from the table) and I had to help them lifting stuff.
Furthermore, they were totally careless and damaged several pieces of my furniture, tore my boxes, scratched surfaces inside the apartment and on the elevators. 3rd, they were VERY slow and totally disinterested in getting things done in a reasonable amount of time. I had run around between the truck parked outside and my apartment in order for them to do ANYTHING. All in all it took them 13 hours (!) to complete a move of a 700 sq. Foot one bedroom apartment with only a few pieces of furniture and a bunch of boxes. About the company and billing practices: The truck driver overcharged me for several hours of work because he claimed that the firm's policy is to charge double the number of hours it takes to load the truck before the unloading takes place. He said, that in the event the unloading takes fewer hours than he charged me for I will be issued a check (!) refund by mail after providing the contact information. He said it was the firms policy to accept only cash payments in full, before the unloading takes place.
Otherwise, he said the stuff will be driven away to a storage facility and the owner will have to pay for transportation costs plus storage costs, plus something else. As a result, after six hours of work I had to pay CASH for a total of 13 hours of loading and unloading time at the rate of $XX/hour plus one hour of travel time, gas for the truck, wrapping costs (yes, per item wrapped!) and other items bringing the total price tag for over one thousand dollars. The company never issued a refund of the overcharged work. I has been weeks now and I am yet to get any sort of a feedback from anyone at the "company" about the check. My emails go unanswered and my phone calls are sent to voicemail with a full mail box. Needless to say, I haven't gotten any feedback about a refund for broken furniture either.
0 comments