I have 3 major complaints with this company. I have already complained about one of them.
But I want to complain about their Service fees and charges for extractions and teeth cleaning, and for Anal Gland procedures for your pet. About 2 months ago, I went into the office because my Small Maltiz-poodle mixed dog,
who is 10 years old was in a great deal of pain of a enlarged anal gland that was stopped up. (not able to express normally) He had this large ball in the back of his behind. I tried to express it and could not get it to drain. So I took my dog Buttons to Banfield. There was a older (Caucasian) lady VET Doctor with long Gray hair. She took a look at my dog and tried to Express the Anal gland but couldn't not express it either. So she said that she could drain the anal gland by surgery, but it would cost me around $1,200.
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