Order placed 4/8 for same day delivery of funeral home flower arrangement—upgraded arrangement for $118.00.
4/9/12-email sent apologizing for not delivering on 4/8—upgraded arrangement to be sent at no additional cost.
4/10/12-I asked for delivery confirm.-replied "my delivery dept hasn't confirmed delivery-will send email when that info becomes available".
4/10/12-"I am trying to get in touch with my delivery team-from what I can see the order was delivered.
4/11/12"I am not 100% sure because I am not able to talk with someone from the delivery location-once I can get through, I will let you know"
4/11/12-"My delivery team is claiming the order was delivered.-I requested name of delivering florist so I could speak with them personally. Reply "Due to contracts, can't give info on the delivering shop"
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