I went through Tapjoy to get 5 credits by downloading and playing Coin Dozer, and to get 17 credits for downloading and playing Slotomania. I reached Level 12 in Coin Dozer, you are only required to reach level 3 to get your credits. I have not received credits for either game, so I sent 2 complaints to tapjoy. They responded claiming that I received my credits. Because I didn't receive them, I emailed them again. They did not respond. I decided to open an account here just to show that they cannot get away with these things. Here are their messages to me:
"Hello Gamer,
Sorry to address you like this as Im unaware of your name.
Our records indicate that you have already been credited for the offer 'Download Coin Dozer and Reach Level 3' with '5 Credits' on 'Apr 07'.
If you have any questions about this, please let us know.
Regards,
Allen James
Tapjoy Support Team
[email protected]
My Ticket ID info: Ticket ID: 3753579 Subject: Missing Currency"
Next,
"Hi Gamer,
Sorry to address you like this, as you have not mentioned your name.
Our records indicate that you have already been credited for the offer 'Slotomania' with '17 Credits ' on Apr 10.
If you have any questions about this, please let us know.
Regards,
Leo Desilva
Tapjoy Support Team [email protected]
My ticket ID info:
Ticket ID: 3780060
Subject: Missing Currency"
Their so-called records are lies. If I get my 23 credits, I will happily amend to this report and say that they finally fulfilled their offer. If the company reads this, these are some questions I have for you:
Question 1: Why can't the system give me the credits AUTOMATICALLY like it's supposed to?
Question 2: Do we have to bother you with emails to get our credits?
Question 3: Do you realize that we, as consumers, do NOT like being told that if we do A, we will get B, and never receive B?
Question 4: Was your company just hoping that we would do these things and not mind not getting reimbursed?
And I fully know why games like Coin Dozer and Slotomania need these promotions for people to download these games. It's because these so called "games" are NOT fun.
I should be compensated for the time I put into playing these games.
I can't even imagine how horrible it would be if I actually gave them my credit card number to buy their different products. I have seen on this site that they scammed people for hundreds of dollars, and also put people on automatic billing cycles.
This site is a complete scam in every way possible.
I hope to get my 23 credits, but I will NEVER use my money on them.
By the way, I'm sure the names they give are fake. I'm also sure that by the time enough complaints come in, they will shut down tapjoy and just make a new company under another name, and scam people again.
So go on being crooks. Or give me my 23 credits, you liars.
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