Date: April, 05 The purpose of this letter is to register a complaint against Avenue retail store personnel. The store is located in Westover Market Place on 8219 State Highway 151, Space 109, San Antonio, TX 78245. Their telephone number is 210-767-1700. I am registering the complaint for the inhumane, unprofessional, vile, nasty way I was treated by the two Avenue store clerks. I am appalled and upset by how I was treated. There was an older female store clerk and a younger female store clerk. I checked out with the younger store clerk and paid cash for my merchandise. I later (within a couple of hours) went back to the store to return the shoes and requested cash back from the older store clerk. All that got me from both of them was a threat to call security when I: 1) refused to give them any personal identifying information for a cash transaction and 2) reminded them that they were not honoring their own return policy because I had my receipt and had just purchased from them with cash within the last hour or so.
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