After purchasing a money order from the Postal Office, which was lost in the mail never made it to Bank of America. The postal service will not re-issue me another money order for 60 days. These funds were used to secure a refinance for my mortgage. After several attempts to expedite this lost money order, customer service reps have hung up on me, refuse to transfer me to a supervisor, and continue to give me the runaround.
During these difficult economic times, I don't know of anyone who wants their money held up for 60 days.
There refund policy regarding money order is not posted anywhere and is only available on your receipt after you made a purchase. Banks and other institutions cancel your check immediately and re-issue another one right away.
Avoid them at all costs!!!
Juan Waterbury, CT
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