Usacomplaints.com » Shops, Products, Services » Complaint / Review: Duke Energy - Duke Power Duke Energy Over charged me for 6 years Internet. #854276

Complaint / Review
Duke Energy
Duke Power Duke Energy Over charged me for 6 years Internet

I live in a very small home (1300 square Feet) near Faith between Faith and Granite Quarry near Salisbury NC. For years I have called Duke about my bill and for years they have blamed me and did nothing which is not the case. A few days ago I had a "On site Inspector " a contractor threw Duke Power come to my home and Inspect it to try and determine what the cause of my high bills are (Keep in mind this has been going on for 6 years) He Inspected every room and then he checked the fuse box outside and went step by step turning on circuit breakers to see what was the problem of these higher bills.

As he flipped the circuits he noticed the "Old" meter "jump" and spin very fast. He told me in no uncertain terms that "It is the meter" and "Nothing ' in the household would cause the bill to be "Not even half this amount". He did a worksheet which included not only the insulation but the appliances, hot water, windows, Heat Pump, windows and many other areas. I called Duke after the inspection and they tell me " fax this form to this number"? After 6 years of high bills.in the meantime my bill is so high that it is scheduled for disconnect (I just cannot pay this high bill anymore) in about 4 or 5 days.

Duke called me on Friday and told me " Someone will be out on Monday to check my meter" To me this does not make since first they send a independent Inspector that checks my home and finds nothing that would cause my bill to be so high for 6 years. And now they want to send someone from Duke to come out and check the meter even after the "Inspector " says that it is not my home He even wrote a report stating this. To me that is like hiring a thief to work at a bank. I have documents that states " My home is using more than any house in this area even though my house is half the size (From my bill) and a graph stating the same. I have paid a average of $200.00 per month for 6 years. When my bill should have been half or less than that.

The Inspector himself said" His home is more than twice the size and his bill is not this high"


Offender: Duke Energy

Country: USA
Address: 550 South Tryon Street
Phone: 7045946200
Site:

Category: Shops, Products, Services

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