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Duke Energy
Found 11 reviews / complaints

Duke Energy
Consumer Report

On May 14th I called Duke Energy to transfer my services from my old address to a new Townhouse we just brought. I was told that my service will be on May 16th after 3:00 pm that was the day we were moving in to our new home. The duke power guy came out and I said oh you are here to transfer my ...

Duke Energy
Dumb Billing System

In March I accepted a contract in a city far from my home base. I found an apartment, and went through the processes of getting the utilities in my name. The first bill came, and I paid it online. Then I got a 2nd bill a few weeks later with the entire previous amount plus late fees assessed, and a ...

Duke Energy
Engery gouging

I was out of town for all but one week of this billing cycle, and for that ONE WEEK of energy usage, I have a $136 bill! What?! I had no heat on, water heater was off... I noticed every month my bill was going up despite my efforts to conserve electricity, but this is IMPOSSIBLE. Is it possible for ...


Duke Energy
Poor Customer Service

Duke Energy in Cincinnati has left me with no Gas for over 6 hours for something that they have caused. There is no "emergency" going on and they still have not turned the gas back on. We are handcuffed by a monopoly that could care less about their customers. Duke, installed a new meter ...