An employee at our office received an invoice for $299.00 for a '12 month/23 issues of the print newsletter, 12 insider roundtables, 12 marketing Do's and Dont's, Marketers toolkit, and daily marketing updates.
The notice t hen went on to state that this was the 2nd notice and PAYMENT IS OVERDUE. I called on behalf of the invoice since the bill was under our company name. If you try to cancel your account using option #2 they put you in a voicemail and state 'we are unable to dial you back.' If you press 1 to sign up for a subscription then they pick up. A sassy female answered, asked for my account and invoice number. I indicated that no one from our company ordered this. She then asked if the birthdate they had matched the BD of the individual the invoice was made out to be. The crazy thing is the birthday was close, which made us think that they purchased a list from a credit bureau or application company. The lady said 'you should have cancelled the subscription when we sent the first invoice.' I told her we never saw a first invoice and that even if we had, we were not admitting to ever having ordered this garbage. She then said that she would remove the charge and cancel the account, but that 'we should check with whoever at our HR department because someone had t o have given out identifiable information (DOB).
Anyone else have any idea how they obtained the DOB? We should start a class action against these people, but I'm not sure that we can because they didn't charge us, I'm just concerned they will continue to invoice us and potentially send it to collections, all from what they say was a 'verbal' agreement - there is no way they are legit. 1) We never signed up 2) we Never gave a DOB 3) they never sent a first invoice and 4) they are purchasing a DOB/name list somewhere that is likely unauthorized.
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