Usacomplaints.com » Shops, Products, Services » Complaint / Review: Your Manual Source (consolidated surplus) - Your Manual Source, consolidated surplus, Carla Morris In theory you are ordering service manuals, they will take your money, they will never answer the phoner and you will receive one email saying that it will ship today which never happens. The status. #845464

Complaint / Review
Your Manual Source (consolidated surplus)
Your Manual Source, consolidated surplus, Carla Morris In theory you are ordering service manuals, they will take your money, they will never answer the phoner and you will receive one email saying that "it will ship today" which never happens. The status

Carla Morris

Your Manual Source
Consolidated Surplus

Http://www.consolidatedsurplus.com/

There are two addresses:

Consolidated Surplus
P.O. Box 106
Ellicott City, MD
21041

And 1020 West Pratt Street, Baltimore, MD (410) 685-1991

The address looks like an abandoned buiding. The other is a PO box.
They claim to sell service manuals for high tech equipment (HP, Tektronix, Gigatronics and similar)
Carla Morris will take your order, will reply once by email "It will be shipped today" which seems to never happen.
She will never answer the phone or give you an update on your order.
After several days you will notice that the order never shows up and if you pay by CC or debit cart then the money will be gone... It is not much usually but a rip off nonetheless.
If you pay by Paypal then you can claim your money after a few weeks of waiting.



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