I had made a order with birthday mania on 2-20-12 for my daughters birthday party on 3-2-12. I selected priority mail so I would get it in time 2-5 days. On 2-28-12 I still hadn't received the party supplies, so I called to get a refund an cancel my order. I got the answering machine after many tries of getting the fax machine (didn't call the fax number). I left a message telling them that I wanted my order cancelled an get a refund of 73.47 the total cost.
On 3-5-12 I received my order which they mailed out on 2-28-12 (the day I left a message to cancel the order) I called an told them I wanted my full refund seeing how they mailed the items after I called an cancelled the order. That I don't want to be charged 20% restocking fee or mailing fee since they never should have mailed the items after I had cancelled it.
I believe this company is very fraudulent. They don't do what they promise on their website then charge you for their mistakes.
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