David Nachum who is the owner of Genie Rug Cleaning Services picked up my Oriental rug on 12/1 to clean a small urine stain about 4 inches wide made by my dog. I found Mr. Nachum through the Money Mailers coupon program. He charged me in advance $174. And said he would have no problem removing the pet stain as they wash the rugs by hand and have many years of experience.
After three weeks I tried to call him to find out where my rug was. He did not return my calls so I started looking at the invoice he gave me and found an address on it (there was no address on his business card or invoice so luckily I asked him to write it down on the invoice). When searching the internet for this address I found it to be of another rug cleaning company Oriental Rug Care. I called that number and they knew Mr. Nachum and would have him call me.
When we finally spoke he said the rug came out beautiful and he would come on Friday to deliver it.
0 comments