I purchased a sprint piece of s& no service phone at a radio shack store with a $55 700 minute Unlimited 7-7 nights and weekends service per month. What I got was after paying $320 the first month was a disconnected phone 2 weeks after paying the first payment of another $170 dollars, at a recommended pay site from the SPRINT PCS PAYMENT CARD locator. I called the number on the card for customer service and was put on hold for hours on end with no service from anyone. After several days of getting the "we dont have a record of your payment on your account" I was told to fax a copy of reciept to an undisclosed location to an unknown entity with no results. I proceeded to do this for the next 8 weeks with the same results to "send a fax of the reciept", with no more results. My phone was continualy shut off with no service 4 of the 8 weeks till I stopped my life each time to go to three different offices to do the same thing of faxing in a copy of the reciept which only got it turned off again a couple of days later each time spending 4-8 hours for nothing. I paid another $95 to have it turned off again 2 weeks later because the cashier shorted my bill 30 cents and so it wasnt paid in full. She also said she would credit my account 300 minutes for the lost time and advised me to call customer retention which also stated that they would give me half of my monthly fee of $55 on my next bill which turned out to be over $140. Tim Dotson the area SPRINT REP seemed to be on vacation when I visited the corporate HQ who only faxed a copy of my reciept witch only got my phone turned off again.
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