Usacomplaints.com » Shops, Products, Services » Complaint / Review: LogoDesignExpress.com - Do not use this company! Warning! Worst customer support ever. #808483

Complaint / Review
LogoDesignExpress.com
Do not use this company! Warning! Worst customer support ever

Try calling this company or sending them an e-mail... Their phones don't work and they never respond to requests. They are late on delivering work and the quality of their logos is poor! PLEASE, save yourself the trouble and avoid this company like the plague.

After I waited for days to get a logo finalized, they stopped answering my e-mails. Finally, someone contacted me and stated they would continue to provide me the service for an additional $29. Here's my response back:

What you are describing sounds reasonable. However, your website advertises that you offer next day delivery. I ordered my initial prints on December 6. I did not receive an initial draft until December 9. After requesting the final files, I received them by e-mail on December 13. When my client reconsidered her original position, I sent your company an e-mail on December 17 requesting that the logo be re-done.


Offender: LogoDesignExpress.com

Country: USA   State: California   City: Carmichael
Address: 5801 Marconi Ave. Ste. B
Phone: 18007934511
Site:

Category: Shops, Products, Services

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