Hello my name s Brittany from Norwood Ohio. I'm very upset with this company, they scammed me for my money when i could have used that to pay more on better picture from JCP. My date on my appointment paper was for January 16th at Quality Inn. I signed up about three weeks ago at Kroger's in Norwood. I was happy to finally get family pictures done and when i show up to Quality Inn there was no one there with this company. I came back home and called the company I get a answer from a rude a* man who hung up on me. You don't hung up on a paying customer. When i kept trying to call back i was getting sent straight to voice mail which is full where no messages could be left. What kind of company is this? One that takes everyone's money and make themselves look good NOT!
I got my son out of preschool early today my husband left work early and us all looking forward to our family pictures. I will be calling all local Norwood stores to let them know they have people taking others money and setting fake dates for picture. If something is not done with this company, I will be getting a lawyer and taking this to court. Yeah its $10 big deal but thats $10 i could have used on better pictures that wouldn't take my money.
The man i spoke with at the location number on the paper was not a people person at all, the person who was trying to sell pictures isn't good enough to be selling pictures. You guys need new employees or go OUT OF BUSINESS and STOP STEALING PEOPLES MONEY! I think you guys just need to go out of business just so other places can use the money and make it worth our time and gas!
As for your local Kroger's the need not let people rip people off right out of their store's when they are good working/paying customers. I will not tolerate this no more the corporate office will be getting a phone call from me first thing in the morning and so will all the local Norwood stores. Thanks for your time because mine was waisted on writing a complaint to this stupid a* company.
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