Complaint / Review
Run Local Locksmith
Run-local-locksmith.net Worst customer experience I've ever had. Far worse than I imagined was even possible. Multiple Across the Continental U.S

I'll try to keep this as brief and succinct as possible because it's a long story.

I needed a key made for my car because I lost it. I called run-local and made an appointment for a technician to meet me at the car and make a new key.

The technician was almost three hours late, and didn't call once. Once he got there, he broke my door in the process of making my key. (I didn't realize it was broken until after he left.) He gave me a key, and took my $180 in cash, for which he would not give me a receipt. The key would not start the car, or even let me into the car because the lock on the door was broken. I had to pay to have the car towed to a nearby dealership where I payed to have another key made. At this point, I'm out over 400 dollars, and I have to get into my car through the trunk.

I called run-local to see what sort of solution they would propose to make this right for me and was transferred to Juan in the claims department.