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Complaint / review / scam report
Merchant Industry
Money Scam and Job Scam

Complaint / review text:
So I replied to an ad on craigslist from this company saying they were looking for an Administrative Assistant. I got an automatic reply for an "interview" the next day. I got there on time but was made to wait an additional hour because the person that was supposed to interview me wasn't there yet. Fine, so when I went back the person I was supposed to see still hadn't gotten herself together so I was interviewed by her "assistant", a barely 20-something girl wearing fake fur and leggings in whats supposed to be a corporate office.

Anyway, I was asked a bunch of asinine questions and then asked to come back in a few days for "training". I decided to go since I really needed the money. The "training" consisted of this ghetto fabulous person, dressed like she just came out the hood and cursing every other word telling me to take notes on a manual that's about 50 pages long while she disappeared somewhere. After wasting a few hours on that, we finally began the actual training. That consisted of cramming the intricacies of a handful of data entry forms based on credit amount, card type, business type, cancellation and approval, locations etc.into about 8 hours worth of "training". So it was a few hours the first day, and about 6 hours the next day, including a test. Meanwhile your doing all this while having to listen to the full on conversations of everyone else in the office who apparently have never heard of an inside voice or office etiquette. One "gentleman" was even drinking before the day was over.

The person that was supposed to be training me was nowhere to be found after she just told me which windows to open on the computer, and when asked for help when she could be found, spent half her time play fighting (yes, a 30 yr old play fighting in and office) with her co-workers. On top of that I was given *actual* customer applications with delicate information such as personal addresses and credit card numbers, instead of training sheets, which is obviously wrong on many different levels.

So when the test came I had only a few answers wrong but it was enough to disqualify me from the job. I would've protested but by that time I had already wasted 3 days of my life and after seeing what I was getting into I just wanted to leave. My reason for posting this company as a scam is because #1, during the "training" while processing real applications, I learned that part of it consisted of forging customer signatures. And #2, while technically I was in training, this company basically got 2 days worth of free labor from me since those were actual customer transactions I was processing, but was never paid for doing so.

Contact information:
Author: Contact with Author

Offender: Merchant Industry

Country: USA   State: New York   City: Long Island City
Address: 3636 33rd Street Suite 306 LIC, New York
Phone: 8668111005
Site: merchantindustry.com

Category: Shops, Products, Services

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