Complaint / review / scam report
Company claims to be the official online store of the New England Patriots. This is a lie. Nowhere do they state that they are located in China. Almost impossible to get your merchandise even after Internet

Complaint / review text:
I ordered a specific NFL player shirt from this company. I got a confirmation of my order, but when no shipment was received (they had stated that shipment would be within 3-5 days), I checked my credit card to find that it had been billed on the day I ordered it. I sent three emails to the address provided on the website and received no answer, so I contacted my credit card to file a dispute of the charge. I then found out that the company was in China. Two and a half weeks after filing the dispute, I received notice from someone who could barely write in English ("we have sent your order yet") that the order had shipped and it did finally arrive, but I don't believe that I ever would have received it if I had not filed the charge dispute on my credit card.

I will never order from a company who doesn't publish a phone number on their website (my big mistake), but I want to warn others not to deal with this particular company.

Contact information:
Author: Contact with Author


Country: USA   State: All USA

Category: Shops, Products, Services


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