Usacomplaints.com » Shops, Products, Services » Complaint / Review: Public Van Lines - Driver extorts money at the time of delivery, hired local transients to deliver my furniture and they ruined my wood floors. #759722

Complaint / Review
Public Van Lines
Driver extorts money at the time of delivery, hired local transients to deliver my furniture and they ruined my wood floors

The best thing about his company is Gabriel the estimator. He answered all my questions and provided a good quotation. The worse thing about the company is everything and everyone else! They tell you to update your inventory list by 6pm the night before the moving men show up but they don't pay attention to the changes and don't give the new list to the moving men. That is the first way that they rip you off. They make you pay $18 per moving blanket to cover your furniture (don't think you bought them-you're only renting them) and $3 for each roll of tape they use to attache to blankets to the furniture. I moved to a one bedroom apartment, had everything in boxes, moved about six pieces of furniture and the added charges were well over $250. The number of boxes I was moving decreased from the estimate but somehow (even though each box had a volume on it) the volume wen up from my estimate.


Offender: Public Van Lines

Country: USA   State: California   City: Van Nuys
Phone: 8182647188
Site:

Category: Shops, Products, Services

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