I have read many bad reports about this Global Water company. Now after living in the city of Maricopa, Az for 3 years I found out first hand that this company is a rip-off scam artist daily at work. One might think they are taught to scam their customers deliberately.
First I would like to mention the very very poor quality water they provide us with which. I plan on reporting Global Water to environmental control for that issue.
My next complaint is that I pay my bill with a over the phone payment by check. They call this an e-check with an ACH withdrawal from your account. They take the info. That you provide them with, routing and account number of the check. (They claim they record these calls keep in mind) Now here is where the scam comes into play. They change one of the numbers on the accounts number of the check so they will incur a return check fee of $30. They did this once to me so I thought it may have been my fault so I paid the fee.
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