Regis Salon destroyed my hair and my daughter's hair, charged us 4 x what they had quoted over the phone... The salon was filthy. The stylist did not clean brushes or other equipment. I should have refused to pay, but we were exhausted after 4 hours! I submitted my credit card, then demanded a refund the next day.
It is clear that they will act as if they are going to help you but then do nothing.
I will be filing a complaint with the BBB, the State Cosmetology Board, the Department of Public Health AND take them to small claims court.
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