I bought an Amana Definition refrigerator/freezer at a price greater than £3000 but didn't understand that I had been selecting to cope with a business that's simply no problem for merchandise quality or after-sales support. Despite buying what I thought to be an item in the greater end of the marketplace, the standard continues to be more similar to that linked to the very bottom end. I've had an overall total of 6 support calls in only more than 3 decades, including two consequently of overall deficits of the fridge items and resulting insurance claims.
Although in guarantee the refrigerator/freezer was changed however the issues proceed, whether it's was a of produce within the fridge cold or products within the freezer defrosting.
The newest disappointment led to still another total-loss of the fridge items, a repair price of around £230, an insurance state (again) also it did not appear uncommon to anticipate that Amana must lead towards the price of the fix.
However, the reaction I've acquired from Amana is only insulting. Firstly they stated they had documents for just one or two of my prior support calls, despite all having been reserved through their practices as well as after I created documents to show the issues experienced, they've stayed completely dismissive of my respectful demands. I've previously obtained bad support within the same manner that I've bought items that did not achieve my expectancy but never been before have I been pushed to search out sites similar to this one to be able to reveal mess and arrogance of the character.
I Have no idea exactly what the effect of the criticism is likely to be but when it cautions only one possible client from purchasing such terrible support I'll feel well compensated.
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