So we bought the 2 year maintenance program and was supposed to get 50% off refrigeration charges under our contract. They filled our unit with 2 pounds of R-22 for a charge of 80 bucks per pound. This didn't seem right so I called. I was connected to Paul at Orangutan Air Conditioning and first asked how much does R-22 generally cost... He tells me about $50-$80 per pound.
So I told him that I received service this morning on my AC unit and under contract was supposed to receive a 50% off discount, but my bill reflects $160 at a full price of $80 per pound (since i bought 2 pounds).
After he puts me on hold he comes back to tell me he was mistaken on the price quote he just gave me and that they now sell R-22 at $160 per pound... So I already received my discount.
Can you believe this? To make matters worse, the technician who serviced us
tried to sell us another maintenance contract! These crooks operate out of Tempe AZ. Beware!
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