I have been so outraged with this company, I cannot begin to express it. I will let my emails back and forth with them do the talking. I think they make a clear case for the type of tactics this company uses in taking advantage of their customers.
My interactions concerning my dress return began on August 9th when I received a dress that had not been finished. It was supposed to have straps, and had none. Apart from this the hem on the bottom of the dress billowed out as if it were stuffed with cotton. I called Bridal Boulevard to ask for a return, they promised the information in an email, this is the email I got the same day. (nothing has been altered from these emails, except to remove addresses and spaces as usacomplaints.com instructs for this text box)
August 9th first email from bridal blvd concerning dress return
Hi,
We are sorry for the missing straps.
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