Complaint / Review
OAN Services - Affinity Marketing Partners - Qwest
OAN Services aka Affinity Marketing Partners, LLC. Rip-off fraudulent billing for privasafe email I don't have and never ordered. Have no home computer, only at my work

I opened my usual monthly Qwest bill in February and found a bill from some new service provider called OAN Services, Inc. The bill was for Privasafe 1xEmail setup of $13.34

I called their 800# to let them know I never ordered or received these services. I was assured the charges would be dropped.

Needless to say, imagine my frustration when I opened my March phone bill and found not only the original setup fee of $13.34, but also additional charges of over $15.00 for that months services (what services?), added for a total of over $30.00

Again I complained to no avail. I also called Qwest but they were unable to help.

Help - I don't know how to stop this rip-off!!!

Elizabeth
Anoka, Minnesota
U.S.A.