On August 10th, i delivered the next mail to TrazelZoo:
Hello,
I write-in regards to Travelzoo Nearby Offers voucher #715484 for Zocalo.
Your personal site guaranteed "[t]his offer contains guacamole prepared tableside, " also it was not. On studying the cafe on Yelp! I came across several grievances declaring the guacamole was not created in the desk for all of the diners. Because this was marketed included in the offer, the cafe ought to be consistant about achieving this.
(View your personal URL: http://www.travelzoo.com/regional-offers/offer/2473, where this really is guaranteed.)
In my opinion the merchant’s conduct does not surpass that which was provided, and that I'd as if you to please contact the vendor on my account and desire the vendor to respect what's marketed as mentioned above. The guacamole WAS exemplary, however it was marketed to be created in the desk, and so I would really like a reimbursement of half my price of $29 about the offer — of $16.50 — returned to my charge card used.
Thanks,
Title and mail redacted
Two nights later, I acquired this response from TravelZoo:
Hello [name redacted],
I'm creating when it comes to your voucher for Zocalo Back Bay. We truly enjoy your endurance while we consider your problem. The moment we've an answer we shall contact you via email.
Meanwhile, when you have any concerns, please feel liberated to react to this mail or provide us a phone.
We appreciate your company and anticipate talking to you quickly.
Truly,
Mariana
Travelzoo Nearby Offers Help
[email protected]
1-888-636-0894
On Aug 17, i responded that I'dnot noticed something more, and also have yet to listen to back.
I believe 8 times is way too lengthy to try react to this easy, distinct demand.
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