As someone who worked for Insight Global for over a year, I can say there are a few pro's and plenty of con's about this company - both for internal employees and the contractors that employ. I'll make this short and sweet:
For internal employees: The above accounts of a typical work day are accurate: in not a minute after 7:00am (showing up at 7:01 more than once can and will get you fired, regardless of traffic, etc.). Aside from bathroom brakes, you are required to have the phone "glued to your ear" while you "smile and dial." If you want work environment flexibility, this is not the company for you. If you want a coffee or a snack between 7-5, besides lunch, you can only do so if an Account Manager on the road picks it up for you on the way back from a meeting. You have to be comfortable having someone stand over your shoulder while you "pound the phones" all day, and be prepared to have your performance micromanaged down to every little detail. You report out on every dial and every conversation multiple times everyday, multiple times every week, etc.
For contractors: If you get hired, the company is reliable when it comes to payment. As long as you fill out and submit your timesheet and expense sheet on time, you will get paid quickly. Note that you will not receive benefits and that if you get into a job and want something else, Insight Global will not look out for your best interests and try to find you something else. Perhaps once in the 12 months I worked there did I ever see an Account Manager or Recruiter that was willing to go to bat for a contractor that was performing well and wanted a raise. A raise for a contractor means a reduction in spread for Insight Global, and the only time I saw that happen was when the contractor threatened to quit if it didn't. You will be nickled and dimed during hourly rate negotiations, regardless of your qualifications. When you receive a call from a recruiter from Insight Global, 9 times out of 10 you are merely a stat on a call sheet for a college grad trying to hit his numbers.
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