Usacomplaints.com » Shops, Products, Services » Complaint / Review: Metro PCS - Horrible customer service. #710211

Complaint / Review
Metro PCS
Horrible customer service

Well to start of with i have not been a customer with metro pcs for almost two years now and with good reason, i have bought a phone online for a gift and im paying almost 20 dolloars to have it shipped over night i didnt recive the phone is one thing, its doesnt have a tracking number for some reason so i dont know the status, so i decided to call, one gentelman told me to go online which i already have done, so decide to call again to get another person that might know what they are doing, but i was worng again the gentelman didnt understand what i want to know and couldnt even help me he place me on hold twice frist time about five mintues the second time 15 mintues and then he had hang up on me, this company needs to improve there customer service because with all the companies with unlimited plans who would want to stay with this crap!


Offender: Metro PCS

Country: USA

Category: Shops, Products, Services

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