Ok lets set the record straight, and by the way this site is for ANYONE, ex employees included. Who can tell you better how the scam will go than someone from the inside. Being one of this company I can tell you exactly how your move will go. Do they store your stuff in a trailer outside, no. Do they have climate controlled storage? No. Their first step is to give you a low price to attract you to their web site or to call. After you have listened to their prepped sales agents and they have given you their pitch (and are instructed by ownership not to include the gas surcharge) you will never speak to that person again. On the day of your move when the price goes up, and it will, you will not be able to reach with the same people who started the ball rolling. They will tell you when you have more items (if you dont they will find some) or you will have more weight by the time they finish. Try and call and get that poor agent they had lie to you, you will only be told by the owner (who happens to have this entire operation working from home) thats how it works take it or leave it. Doesnt matter if you have made flight arrangments, travel plans or whatever if you dont agree to pay they will drive away, leaving you and your belongings to seek another route. They dont believe they can compete without liying which is sad because they could.
Lets touch on how they treat their employees, they actually had outsourced their sales team to Panama not pay any born Americans their rightful salries, and to avaoid paying the correct taxes, and to reap profits by further gougeing the public. Really sick stuff. You are discourged, if not told straight out not to challenge their crooked policies They even stiffed the poor nickel earning Panamanian his money. Left thousands in unpaid salaries. Now they are back on track to scam some more. I personally had a client that I lied to and tried to call me and was told she could not speak to me as they were uping the charge for his move (challenge me on this and I will post his emails right here) this particular customer is using the limits of law to nail this company. GOOD FOR HIM! These are not nice people they dont care anything about you much less who works for them. Now if on move day you refuse to pay the "extra" fees you will likely end up in furniture hostage drama. My advice is to anyone looking for a mover in the entire South Pacific region, (cause he has buddies that will act in his behalf) go with someone who has the courtesy (and balls) to disclose all hidden charges. I mean, do you think with the price of gas nowadays a moving company is really gonna give you a bargain? In the office they say, the cheap customer is looking for it, why not screw them? All in all this is a bait and switch company run by thieves who believe they are above you and the law. Guys! It doesnt work this way. Karma is a MF. If these creeps ended up in heaven I would rather go to hell. Try to find this companys physical location. You may surprised that its in the basement of the house down the street from you. Its because they were running a chop shop to try and bulid a company. Save your money. Find some honest people to deal with. As far as leading Van Lines, it is the Most dishonest company I ever worked for.
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