This is the test of an email I sent to their Management - and haven't received any response and still no tires. If I could cancel the order and get a full rfund I would!
28 Oct - Began order process on
1 Nov - Received email from Danny to call him.
1 Nov - Called Danny to acknowledge $300.00 USPS shipping charge.
3 Nov - Received completed Sales Order
5 Nov - Charged to Credit Card
10 Nov (approx.) - called to check on status of shipment of tires. Danny informed me due to SEMA the rim manufacturer would not be able to ship them until 15 Nov and they should be received 16 Nov.
17 Nov - Called regarding shipment of order. Danny said he had been attempting to contact me regarding the credit card stating the addresses were mismatched. NOTE my 5 Nov entry. I gave him the 1-800 number for the company, he put me on hold and verified, then said all was good to go.
23 Nov - call again regarding shipping. Danny said the tires were shipped the previous Thursday.
7 Dec - Received Invoice
8 Dec - spoke to Max who says tires shipped but they must have been returned from the post office for an unknown reason and the 7 Dec date is the confirmation from the USPS that the tires shipped. Max was very helpful and understanding - the most of all the salesmen I have spoken to during this process.
0 comments