Usacomplaints.com » Shops, Products, Services » Complaint / Review: Spiegel - Spiegel will not refund $44.35. Has been due since May 17. They put me on hold for 33 min. Three emails, one wasted phone call. #693608

Complaint / Review
Spiegel
Spiegel will not refund $44.35. Has been due since May 17. They put me on hold for 33 min. Three emails, one wasted phone call

I ordered a skirt from Spiegel on March 15.

On March 18 I emailed them that the discount was not applied to my order. They corrected that.

The skirt was 19" long instead of 25" long as advertised. I returned the skirt on March 21. Eugene said on the ohone that they receieved it on March 31.in that package I requested an exchange for another skirt, 25" long and was told it would ship May 16.

I emailed them requesting a ship date for the skirt. (May 18)

On May 26 I got an email stating the skirt was not available and they would issue a credit to my card. That was the last I have heard from them and was put on hold for 33 minutes when I called today, June 20.


Offender: Spiegel

Country: USA
Phone: 18002225680
Site:

Category: Shops, Products, Services

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