I ordered a dress from the Rose Dress and paid for the 2-5 day UPS shipping. It has now been 15 days and I still have not received my dress. I called several times but no live person answers the phone... You are just put on hold forever. I emailedstill no response. I tried the live chat, it always says the operator is away. I tried the UPS link I received in the email that said my order has been shipped, but the link does not work and the tracking # they gave me is fraudulent (UPS says they have no record of it)
After placing my online order with the Rose Dress, a few days after my bank alerted me that there has been suspicious activity with my card. Someone in the UK charged my card over 4 times to the tune of $3200! Now, in all fairness I have no concrete proof that these unauthorized charges are directly from the Rose Dress but after reading the complaints of others, many people had the same credit card fraud after purchasing from the Rose Dress. Ironically, like me others have complained that the unauthorized charges were from the UK. I had to cancel my card and I am going through so much with my bank to sort this mess out.
The Rose Dress clearly does not have the required Security Seal Certificates because so many customers have had their private financial information stolen. Do you know how it feels to see money taken from your account knowing you did not spend it? Do you know how it feels to order a dress for a special occasion and you sit waiting, trying to get in touch with a representative and still you get no answers? It is very frustrating and disappointing!
Do NOT buy from this company. Learn from my mistakes. Someone stole my bank information and took my money, I didnt receive my dress at all and I still cant get in touch with anyone at the Rose Dress. I am so sorry I didnt research them first.
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