Our name is Couch Ipes and about the e fifth of the month I spot an order from your own site. The purchase total sum paid was over a hundred dollars, however the arrangement that mother got didn't actually seem like if it had been worth over 50 dollars. The agreement had very little blossoms inside it, nothing beats the main one within the image online. I am aware that it wasn't likely to be the same as the main one I noticed online, but I HAD BEEN NOT near to appear nothing beats it. I also required for this to become shipped on parents day and you know what? It wasn't, it had been shipped on Sunday when there is no body athome and my buddy needed to visit and get the agreement in the Blossoms ETC. On Friday I also known as the your customer support and talked with Leo and requested him to obtain the only flower I'd purchase to become wrapped-up on the road that mother couldn't observe it at that time they sent it, which didn't occur both. I was really enthusiastic after I purchase these blossoms from your own site and may not watch for mother to contact and inform me how stunning they was, nevertheless when they delivered me the image of these it a large frustration along with a waste of cash. This event simply destroyed my moms day, you will find no phrases to state how bad I'm.
I be prepared to obtain a call-back from somebody from your own organization, since I attempted to contact today and was on-hold for a lot more than 15min. I've named an overall total of 7 occasions but still no solution. I submited a state from their site, and also the ystill havent contated me.
I called the actuall florist that did the agreement, and he apologized for that inconvinience and described they'd attempted to get hold of simply blossoms to allow them understand there is not gonna be feasible to possess that arrangement prepared but he explained there is not response back from them andthat easily needed anything to become solved for me personally to contat them.
Really, very angry. I can not imagine them being 12 years on company with this specific type of support.
Thanks
Sofia Ipes
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