Usacomplaints.com » Shops, Products, Services » Complaint / Review: ProFlowers.com - Sneaky hidden charges. #677641

Complaint / Review
ProFlowers.com
Sneaky hidden charges

I purchased plants, from Proflowers.com, recently, for Mom's Day. I find the dozen roses, for $19.99, & for long-stemmed roses, it was one more $1.99, that we chose. When it found the delivery day, it was regular delivery, which had no price, plus one more cost, of $4.99, to obtain it shipped on Friday;my mother loves to get issues early. Since there isnot a price, by"regular delivery"I believed it was contained in the price. I went through anything, I'd togo through, to accomplish the purchase. One factor I definitely didn't do, was to check on the container, that gave them permission, to keep my creditcard information. I believed the cost could be $27, plus taxes. I was astonished, not interested, after I got the verification email, declaring the ultimate price was $42.75! It appears the conventional shipping is clearly $9.99 (again, there's no cost, where it stated"regular delivery"), plus they additionally charged a"treatment & handling"charge of $2,99 (have you been joking?). I got so frustrated, I instantly published for them, to complain. While I was composing the notice, I returned & attempted to replicate the purchase, to determine easily was creating a error (I had beennot);after I got towards the area of the receiveris tackle, I strike the verify button... Recall, I did so NOT examine the container, for them to maintain my charge card info. As I pushed the button, I recognized that my creditcardnumber, was still there. I instantly struck the end button, on my visitor, & it ceased immediately, without actually making the page. Unfortunately, it really went through. Proflowers.com has this policy of not canceling purchases, for Mom's Evening from April 28. I subsequently attempted to stop the order (yes, I understood of the plan), wishing they'd comprehend, that it had been a dual order. This was significantly less than 10 moments, following the next order, was inadvertently placed. They did react, stating the order could not be terminated, however they might provide me a refund, of the 2nd order, in of a week of delivery. Aside in the reality, they ought tonot be waiting that lengthy, to concern a refund;I will have severe uncertainties, that it may actually occur, due to the several articles below, I Have read. Iam also expecting that I do not get any additional fees, as time goes on, from freeshipping.com. Yes I examined their present;but when it found typing my house address, & charge card info., I ceased the process. I actually got a contact from freeshipping.com, declaring that used to donot finish my enrollment, with them. I then unsubscribed from their mailing list. Iam wishing that Proflowers.com, does not reveal my charge card info, together;but, again, I've my doubts. I simply need everybody to understand, that Proflowers.com employs misleading tactics. They must express all their expenses, BEFORE individuals are designed to verify their purchases. The peculiar factor is, I am Really likely to view my mother, on Mom's Day. I must have simply purchased her the blossoms, on my method, to determine her;it'd have preserved me lots of stress;& for that same cash, I really could have gotten a much better arrangement. I wish the folks that Proflowers.com, has tracking this web site (and clearly, they are doing), provide my criticism, for their attention. This organization must create modifications, if they're in which to stay company... Word gets around.


Offender: ProFlowers.com

Country: USA

Category: Shops, Products, Services

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